Cash on delivery is what reassures most customers in Egypt, but every order refused at the door costs you shipping both ways and the time spent packing it.
Confirm every order before shipping
A WhatsApp message with the product, amount and address exposes random orders. On Qeersh the customer confirms with one reply, and orders without a reply are cancelled after the time you choose.
Watch the risk signals
- A new number that never ordered before, or refused past orders.
- An incomplete address with no building number or landmark.
- An order value far above the usual.
Qeersh combines these signals into one score per order and explains why in plain language.
Ask for a deposit when needed
For high-value or high-risk orders, ask for part of the amount upfront by card or wallet, and the rest on delivery.
Keep product descriptions honest
Real photos and clear sizes reduce refusals when the customer sees the product.
Follow the returns report
Learn which governorates and products have the most refusals, and adjust shipping prices or payment rules for them.
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